AttachmentsThe Item Details page can be accessed by clicking the Item ID in the Item tables on the Recent, My Recent, Open, My Open, and Query Results pages or by entering the Item ID in the Goto Item box. The Item Details page is also displayed after an Item has been added or modified.
You must have Read access for the current project to view the Item Details page.
This page lists all the details associated with the item
▪ Type
▪ Description
▪ Status
▪ Assignee
▪ Category
▪ Milestone
▪ Priorty
▪ Project
▪ Platform
▪ Time Estimate
▪ Reporter
▪ Creation date
▪ Modification date
▪ Version
▪ Custom Field values
▪ Details
If attachments were added to the item from the modify item page, those attachments will be listed in the attachments section for the item.
To view a printable version of the Item Details page, click the Printable button and a printer friendly version of the page will be opened in a new window. To modify the item, click Modify. This will display the Modify Item page. To view all the changes made to the item, click Audit to display the Item Audit page.
SourceCode Control Change Comments
Attachments associated with the item will be displayed in an attachments table. The attachments table lists the attachment name as a link and the attachment description. Depending on your browser settings and attachment type, clicking on the attachment link will open the attachment in a new browser window or open a download dialog for the attachment.
Attachments added from the Modify Item page will be listed in the attachments section of the Item Details. Attachments added with Item Comments will be displayed with the item comment.
The Comments section if the Item Details page lists all of the comments associated with the item in the following format:
<Comment Subject>
Posted By: <username> <date and time posted>
<Comment Details>
<Attachments (if any)>
Comments can be edited by the user who posted the comment and Admin users.
To edit a comment, click the modify icon associated with the comment. This icon will only be displayed for users who are allowed to edit the comment. The comment will turn into an editable form along with an Update and Cancel link. Make any changes to the comment and click the Update link. To cancel the edit, click Cancel.
Comments can be deleted by the user who posted the comment and Admin users.
To delete a comment, click the delete icon associated with the comment. This icon will only be displayed for users who are allowed to edit the comment. You will be asked for Delete confirmation. Deleting a comment cannot be undone.
SourceCode Control Change Comments
SourceCode Control Change Comments are special comments that are posted when a user updates a Dragnet Item during either a Vault or SourceOffSite checkin. See the Bug Tracking Integration section of Vault or SourceOffSite help for more information about updating Dragnet Items during a checkin operation.
SourceCode Control Change Comments include a table that contains a list of files that were updated during the checkin along with the version number of the file that was checked in. The comment may also contain the change comment the user entered at the time of checkin if the user chose to add the checkin comment.
Change comments will have the following format:
Change Set Comment
Posted by <username> <date posted>
This item was updated as part of
a checkin operation.
The checkin comment was:
<checkin comment>
The files modified were:
<checked in files table>
Vault
If using Vault integration, Vault must be configured as your SourceCode Control provider on the Dragnet Setup page.
For Vault change set comments, the files and version numbers in the checked in files table will be displayed as links.
Clicking on a filename in Vault file table will go to that files history page in the Vault Web client.
Clicking on the version number link will go to the Diff from previous version page in the Vault Web client.
SourceOffSite
If using SourceOffSite for integration, SourceOffSite should be configured as your SourceCode Control provider on the Dragnet Setup page.
For SourceOffSite change set comments, the file paths and file version numbers in the checked in files table will be displayed.
The Add a Comment form is at the bottom of the Item Details page. To Add a comment to the Item, enter a Subject (optional), Body (required) and provide an attachment and attachment description (optional).
If you want to use HTML in the comment Body, check the Use HTML checkbox.
After submitting the comment, your comment will appear in the Comments section of the Item Details page.